Complete.MD Roles and Permissions
CheckIn Supervisor (8)
- Basic Exam Room functions
- Check In functions
- My Profile in web portal
CheckOut Supervisor (9)
- Basic Exam Room functions
- Check Out functions
- My Profile in web portal
Billing Clerk (10)
- Basic Exam Room functions
- Billing functions in desktop app
- My Profile in web portal
- Basic Billing/Claims Portal functions
Billing Admin (14)
- Basic Exam Room functions
- Billing functions in desktop app
- My Profile in web portal
- Basic Billing/Claims Portal functions
- Advanced Billing/Claims Portal functions (EDI Queue, Calculator, Fee Schedule/Codes/Payer Management)
Scheduler (15)
- Basic Exam Room functions
- Basic Scheduling functions in desktop app
- My Profile in web portal
Scheduling Supervisor (13)
- Basic Exam Room functions
- Basic Scheduling functions in desktop app
- Advanced Scheduling functions in desktop app (create ad hoc appointment, create appointment in past)
- My Profile in web portal
Scheduling Admin (17)
- Basic Exam Room functions
- My Profile in web portal
- Scheduling Setup functions in web portal
Pathology User (18)
- User has similar permissions as Practice Employee
- User has access to basic Exam Room functions
- User has permission to access Pathology module in web portal
- User has permissions to access many daily pathology functions within the electronic log book in the web portal
- User can not Close Cases
Pathology Supervisor (16)
- User has similar permissions as Pathology User
- User can Close Cases
- Log Book/Pathology functions and reports in web portal
- Can close cases within the electronic log book in the web portal.
Pathology Admin (27)
- User has similar permissions as Pathology Supervisor
- Log Book/Pathology functions and reports in web portal
- User can Unlock Orders to review/edit
- User can access Greenlight Management Pages, Manage Provider Page
- User can view restricted reports
- User can view and add Team Members and Medical Assistants
Practice Admin (3)
- Basic Exam Room functions
- Check In Mgr/Check Out/Billing/Advanced Scheduling functions in desktop app
- Log Book/Pathology functions and reports in web portal
- Scheduling Setup functions in web portal
- Practice Setup functions in web portal
Other Roles:
Patient (1)
Physician (2)
Pharmacy (6)
Practice Employee (11) – all new practice users are added to this role when they are created using the Team Members page in web portal
Lab User (19)
Not Currently Used:
HS Admin (4)
User Management (7)
Provider Assistant (12) - To set up a Provider Assistant, use the web portal Medical Assistants page in web portal