Complete.MD Web Portal 05-31-2019 Update

Connect Referrals

Features of the new Connect Referrals module were released during this update.  These new features include:

  • Outgoing and Incoming Referral Search screens (ability to view these screens depends on purchased level of Complete.MD product)
    • Referral users can view details of outgoing and incoming referrals including patient information, insurance information, referral notes, referral attachments, and lollipop-style tracking
  • My Providers management and search screen
    • Referral users can create and manage a practice-specific listing of Providers including user favorites, and provider name/address/phone/fax information
  • Create Referral within web portal
    • Referral users can create referrals using a wizard built in to the web portal
    • Referral users can fax and print referral data from within the web portal

Bug Fixes

  • Corrected issue that prevented billing users from adding ERA exclusions for payers
  • Added new field validations on the Edit Billing Profile pop ups to prevent errors and improve data capture

Payment Processing

A new payment processing system was also released during this update.  Please contact support as soon as possible if you encounter any payment processing errors.  Complete.MD support can be reached at 855.776.2646 or via email at support@complete.md

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