Path Tracker Clinic Desktop App
Pathology Tracker Clinic Desktop Application
Use the menu on the left hand side of the screen to go to the Tracker module. There are two options in the Tracker module: Prepare Orders and Pickup Orders. Click the icon to open a module.
Prepare Orders module
Choose the lab you wish to prepare orders for. Click the Scan button and move your specimen bottles across the RFID scanner to be read. The specimen bottles can be in individual bags placed in a larger bag or basket and scanned all at once, but some movement/shaking of the container will need to be done so that all specimen bottles are read and picked up.
As the application is scanning, you should see red and/or green icons pop up in the background. Use the Stop Scan button to finish the scan.
Orders in an Invalid state are listed on the left hand side of the screen with a red icon. Orders may be invalid for several reasons including scanning for the wrong Laboratory, missing specimens, deactivated orders, and incorrect practice location. Click on the red icon to see a pop up with more information about the error items. Orders in a Valid state are listed on the right hand side of the screen with a green icon. Click on the green icon to see a pop up with more information about the items.
After printing is complete, you will return to the main Tracker module menu.
Pickup Orders Module
When the lab courier arrives to Pick Up orders, choose the appropriate lab icon. Click the Search button to pull up all ready/prepared orders for the courier. The courier can review the orders that appear on the screen and cross check the packaged orders to the printed packing list report that was prepared during the Prepare Orders process. Once the courier is confident all of the orders are correct for pickup, the courier can type and sign their name and hit the Accept button.
Path Tracker Web Portal – Reports
Several reports related to Pathology are listed for your use.
Pathology Tracker Support
All support questions can be directed via email to support@complete.md or by phone to 1-855-776-2646. We have a staff of support team members who monitor this email address and phone line from 8 AM-5 PM Eastern Time Monday through Friday.