Complete.MD Web Portal Update 09-29-2020

Complete.MD Web Portal
General/Reports
  • Fixed bug in Provider Review Report that caused wrong providers to be displayed (hot fix released 09/03/2020)
  • Added new report for lab users that details lab orders sent by month called the Pathology Tracker Billing Details report

Billing/Claims

  • Added alerts at claim level to indicate a valid primary chart account is missing
  • Added logic to ensure valid insurance profiles are available for the associated claims
  • Updated the EDI Queue to be more user-friendly and responsive
    • Restructured EDI Queue and Historical EDI Queue into a tab page where "To Do" is the regular EDI Queue and "Filed" is the Historical EDI Queue
  • Added an "In Process" tab to the EDI Queue page to show claims that are waiting to be processed by Availity.
  • Fixed some styling issues on the DX and CPT grids in Claim Ticket
  • Added Tertiary support to the Billing Profile pop up
  • Added the following warnings to the Billing Profile pop up:
    • Alert to show on profiles that have claims associated with them with missing valid billing accounts for the claim level
    • Alert to prevent an insurance account from being created before the guarantor account is created for that profile
    • Alert to inform the user of potential data loss when creating a new account before saving the current one

Secured Messaging

  • Optimized the Secured Messaging page
  • Fixed issues with the patient name not showing correctly in messages
  • Added the patient's date of birth above the current conversation
  • Fixed issues with the unread messages indicator not showing correctly

Logbook

  • Added a Visit Note report that is accessible via the Lesion Sheet report button

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