Complete.MD Web Portal Release

This release features updates and improvements for the Encite platform, including new features for messaging (such as marking messages as read/unread), refreshed patient registration email, improved patient identification during registration, and new courier enhancements for the pathology tracker (e.g. login for pickup/drop-off, lab access per courier). Additionally, the My Profile page has been updated with authorized users and improved action buttons, and the Pathology Tracker Printing has received a new appearance. The platform now also supports SMS notifications for lab results. Contact sales to turn this option on for your organization.

Setup

New Features

  • Edit Patient Address in Portal
    • Users can edit a patient's address in the "Edit Patient" modal

Improvements

  • Easier Patient Creation
    • If a user tries to create an already existing patient, the system will catch it and prevent the creation of a duplicate

Messaging

New Features

  • Encite Messaging Interface
    • Implemented messaging interface for Encite using Direct Messaging™
  • Mark as Read/Unread in Messaging
    • Users can now mark messages as read or unread
    • Deleted messages will be removed from view
    • New columns have been added to track message creation and user actions

Security/User Roles

Improvements

  • Authorized Users in My Profile
    • Authorized users have been added to the My Profile page
    • Shows authorized representatives for the current patient

Patient Registration

Improvements

  • Improved Patient Identification during the Registration Process
    • An issue with patient registration has been resolved, allowing for an easier selection of patients if there are multiple
    • A new panel and menu have been added, and menus are restricted if no patient is selected

Pathology Tracker Updates

Courier Enhancements

  • Applicable Lab Access per Courier
    • For courier users, only the labs they are associated with will show in the list of labs
  • Courier Logins have been added
    • Practices can enable or disable the new courier functionality
    • If the new courier functionality is disabled, the traditional courier login method can be used
    • If the new courier functionality is enabled, the new courier login and functionality will be implemented

  • Courier Login for Pickup
    • Added a courier role for labs that may be added to team members
    • Added a logout button to the application
  • Courier Login for Drop-off
    • Drop-off at the lab implemented
    • License to the lab rather than the practice similar to pickup
  • Touch Keyboard Fix
    • Fixed the issue where the touch keyboard wouldn't fire after being closed. Restarting the computer to get it going is no longer necessary

Improvements

  • New Printing Appearance 
    • The Pathology Tracker Printing has been modernized, improving the look and responsive behavior, matching the rest of the site

  • SMS Notifications for Lab Results
    • SMS support has been added for lab results. Contact sales to turn this option on for your organization.

Support

For any questions or issues, please contact support@completemd.com. Additional documentation and tutorials can be found on our website at https://kb.complete.md/

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