Complete.MD Client v.0.9.225 Release

✨ New & Improved Features

1. Updated Signature Capture Control

Windows 11 updates rendered the legacy components for signature and signing unstable. To ensure long-term compatibility and smoother signing, we replaced these components and rebuilt the entire signature module.

Highlights:

Fully updated signature control using a modern, supported API
Larger, clearer signing surface
More consistent stroke handling (especially on touch devices)
Improved encryption and storage of signed data
Updated printing support
Better event handling inside patient checkout workflows

This update resolves issues where users reported tiny signature windows or the inability to sign after watching a consent video.

2. Improved Signature Error Handling

Some users experienced signature timeouts that resulted in a dead-end error. The updated workflow now:

Displays a clearer message when a timeout occurs
Allows the user to retry without restarting the entire workflow
Reduces occurrences of “signature capture failed” screens
Prevents workflow lock-ups after an error

3. Claim Form Fixes

We corrected how practice and location names are displayed on certain claim forms.

These changes ensure claim forms reflect the correct practice labeling requirements for each organization.

🛠️ Additional Performance & Stability Improvements

Code cleanup removing outdated Microsoft.Ink references
Improved integration between the signature control and biometric provider
Small UI consistency updates across patient checkout screens
Minor backend optimizations to reduce client freezes during signature events

📥 No Action Required, but Recommended

To ensure you receive the updated components:

Fully exit and relaunch the Complete.MD desktop client
Sign out and back in to the web portal
If your site uses shared devices or signature pads, verify they initialize correctly after the update

📞 Need Help?

If you have questions or experience any issues after the update, please contact our support team:

support@complete.md