Complete.MD Web Portal Updates 01-06-2020

Complete.MD Web Portal Updates

Billing/Claims

  • Fixed bug that prevented voiding of payment transactions (hot fix 12/17/2019)
  • Additional changes to Payment Summary report (hot fix 12/18/2019)
  • Pending Checkout Transactions now go into the system automatically
  • Updates to Payment Search to include filters for discarded payments and discarded by user information
  • Added search filter for who posted each ERA and ability for users to search by user names  
  • Added ability for billing users to be able to change the level of the claim ticket manually during the posting process
  • Added functionality to create patient and insurance credit card payments from Payment Search in Portal, more details can be found at the Self-Help article located here.
  • Added voided payment details to Checkout Transaction report
  • Added additional search filters in Account Search for filtering on EDI Errors, Unapplied Payments, and claims missing providers.
  • Added Icons in Account Search results to indicate EDI Errors, Unapplied Payments, and claims missing providers.

General

  • Added Account Number to patient data on screens throughout the web portal
  • Changed the default sort of the data returned in the Appointment Search results in the web portal to sort by Appointment Date Time

Log Book/Pathology 

  • Fixed bug in outgoing lab orders page related to the lab change option
  • Fixed bug in search options that caused reporting errors 

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